MAGNOLIA MEDICINE
Member Handbook
Welcome to Magnolia Medicine. We are a direct primary care practice, dedicated to partnering with you on your health journey.
Meet the Team
Johanna Sampson, MD
Physician
Tracy Wallace
Medical Assistant/Phlebolomist
Liz Fischer
Practice Manager
How to Reach Us
Phone
Call or text.
Hours
Monday–Friday, 9am–4pm
By appointment only.
Note: On Thursdays we are not in the office unless there is a same day acute need, you can still call and email on Thursday and we will respond same day if the need is urgent.
office@magnoliamedicinedpc.com
Great for non-urgent needs or questions.
Address
600 Wade Avenue, Suite A
Raleigh, NC 27605
After Hours Care
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Non-Urgent medical concerns, questions, or appointment requests: please text or leave a voicemail at 919-228-8155 and we will respond the next business day.
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For URGENT medical problems that arise after hours, call 919-877-6424.
Communication with Dr. Sampson
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For URGENT medical problems that arise after hours, call 919-877-6424.
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Dr. Sampson typically responds to calls that she is unable to receive within one hour.
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If it is a medical emergency, call 911.
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Dr. Sampson will typically respond to emails within 24 hours. She can be reached at jsampson@magnoliamedicinedpc.com.
Appointments
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Call 919-228-8155 to schedule. If nobody is available to take your call, please leave a voicemail, and we will return your call as soon as possible.
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We offer same day/next business day availability for urgent needs.
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Virtual/Phone visits are also an option, when appropriate.
Refills & Prescriptions
Refill Request
Text or call 919-228-8155 or email office@magnoliamedicinedpc.com.
Expected turnaround time is 24 hours during the business week. We cannot do refills on the weekend, so please plan ahead.
Controlled Substance Policy
Drug testing may be required at any time to ensure safety and adherence. We add a $10/month medication management charge if we are prescribing any controlled medications.
Billing & Payments
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Membership payment is always on the 5th (monthly/3 months/6 months/annual).
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Accepted payment methods: Credit Card and ACH.
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Add-on services are billed with the next billing cycle.
Member Responsibilities
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Keep contact information updated.
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Respectful communication.
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Timely payment of membership fees.
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Commitment to partnership in care.
Ending Membership
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You can cancel at any time with a 30-day notice.
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Re-enrollment is not guaranteed and will result in a re-enrollment fee.